It’s been a long, successful journey for Global Medical Staffing, since getting its start in 1994 providing physicians to rural facilities in Australia, to its acquisition by CHG Healthcare in 2016.
It’s been an equally successful journey – though not quite as long – for Tyler Black, GMS’ president since January 2017, and a 10-plus year veteran of CHG before taking on the new role.
Tyler recently talked about his background, why GMS is a good partner for CHG, why GMS is part of the National Association of Locum Tenens Associations, or NALTO, and what the future holds for the trail-blazing firm.
Before moving to GMS, Tyler was vice president of CompHealth’s Allied Healthcare Division, which he helped become one of the fastest growing divisions within CHG during his time there. Tyler’s responsibilities included leading sales and support operations for the division of the Salt Lake City-based healthcare staffing firm. He was responsible for the direction and results of sales and support employees as well as for the development of all compensation plans, business intelligence reporting, and divisional marketing strategy.
But, he adds, moving to a newly acquired company within the CHG family was also attractive: Global was a very exciting opportunity from every angle. Being a growing domestic locums division, along with a unique international team, made GMS extremely attractive. Also, I thought it would be a great learning experience to be part of integrating a newly acquired company to the CHG family.”
Often in business, there are challenges in integrating an acquired company, but Tyler told us “the GMS team was very similar to other teams within CHG. I found some great people who were committed to doing great work, and a culture of taking care of each other. I knew immediately CHG and GMS would be a great fit.”
And, Tyler added, it “made a lot of sense” for CHG to acquire GMS.
“We are the best in the business when it comes to locums and the locums market continues to grow,” he explained. “That and the unique aspect of the international business made GMS not only complimentary to our other business line, but added a new offering CHG didn’t have.”
In addition, the acquisition of Global Medial Staffing increases CHG’s presence among locums providers, he said. “Global’s international placement expertise is also attractive to both physicians and healthcare systems, allowing CHG to expand its leadership position by offering more staffing solutions to clients,” Tyler added.
What are the benefits for physicians? Several, according to Tyler.
“Adding another domestic brand now offers physicians another trusted company where they can have a great experience,” he said. “It offers additional locations, additional clients and options in the domestic space, as well as amazing experiences working abroad with our international clients. Previous to the GMS acquisition, CHG did not have the international aspect. Now, there’s even more access to licensing, credentialing, and travel resources and support.”
GMS clients, Tyler said, “benefit from getting the opportunity to work with another company that is extremely committed to quality, professionalism, integrity, ethics, and ‘Putting People First.’ And, they gain access to even more CHG resources, such as our world-class credentialing department.”
Indeed, he said, it’s “attention to the little details” that separates GMS from others in the field.
“I believe our international experience provides a good sense of how important the small details are in locums,” Tyler explained. “Doctors who are doing assignments for six months or a year often want more details than if an assignment was just a few weeks or a month,” and GMS knows how to provide the needed information and support through its dedicated team of placement specialists.
Tyler added that GMS’ membership in NALTO “sends a message to clients and providers that we are committed to doing things the right way and that we hold ourselves accountable to a certain standard.” NALTO, he points out, has both a code of ethics and standards of practice by which member firms must abide, and serves as a clearinghouse when complaints arise.
And why should a physician choose GMS? That’s an easy question to answer, Tyler said: “It’s our people! We have great people that are committed to making a difference… highly engaged and happy people make GMS a better choice for locum tenens physicians.”
As to GMS’ business outlook, Tyler said it’s certainly a bright one: “I believe the sky really is the limit,” he said. “I see GMS aggressively growing the number of specialties we focus on in both the domestic and international business. Within the next four to five years, I believe GMS can grow its revenue by three or four hundred percent and more than double in size of employees dedicated to making the locums experience a great one for all sides.”
Curious about locum tenens opportunities in the U.S. and throughout the world? You can click here to see what opportunities are currently available.
Short staffed at your facility? Click here to learn about how Global Medical can help with your staffing needs, domestically or abroad.